#4 Establish your change team.

Having analysed the world around you, identified opportunities and threats, and visualised what your organisation will look like in the future, it’s time to start making things happen.

Your business modernisation programme is the most important change programme your organisation will make.

This isn’t something that can be done by committee, your modernisation programme will require strong leadership to sell your vision and bring others along the journey.

What’s required is someone with the time, authority and resources to bring together the necessary skills and a willingness to challenge the way things are currently done. If the programme lead isn’t the business leader, they’ll need visible sponsorship to be able to make things happen.

The project leader will need to be able to create a sense of urgency that wins hearts and minds and galvanises people across your organisation to contribute to the success of the project.

Key skills for your change team will include design skills to visualise change and create new solutions and the tech skills to make things happen. Your team will need to have vocal champions for customer, staff and other stakeholder perspectives to ensure the success of the programme.

No one person will possess the full suite of skills, so creating the right team dynamics will play a key part in the success of your programme. Giving your team access to the knowledge, skills, and resources to complement their own skill set is essential, and this may necessitate bringing in external specialists to help make things happen.

Engaging the whole of the organisation and its customer base with your change programme is critical to its success, so make sure the team selected are strong communicators, able to listen to concerns and with strong credibility within your business.

For a strategic review of your business and its modernisation potential or for help along the journey, please get in touch with Melius.