#5 Reorganise how your organisation works.
Business modernisation programmes offer a great opportunity to reorganise how your organisation works. Taking a clean-sheet view of what’s possible and desirable offers business leaders the opportunity to ensure their organisation becomes fit for the future.
Melius modernisation programmes support clients with a change methodology that enables successful reorganisation to realise the desired future vision. This approach ensures sound foundations for change and the right implementation.
1. Be data driven
Technology offers us the opportunity to collect detailed data to validate the basis on which changes are initiated. The best businesses are increasingly those that are able to make the best use of their data to inform business changes.
Create simple models to try out new ways of working and test the results. Launch and learn then refine as necessary to achieve optimum results. Don’t stretch for perfection, use what works and iterate frequently.
3. Formalise new operating processes
As new ways of working start to take hold, detail working processes in playbooks or similar manuals that give your team the tools to transform how tasks are delivered and customer expectations fulfilled.
Showing your team and customers the benefits of the changes made is a key component of embedding change and helps prevent reversion to previous ways of working. Ensure everyone knows the how and why of your business modernisation programmes and has every opportunity to input their feedback into the development of new ways of working.
Creating multi-disciplinary teams that break more traditional corporate silos is essential to creating lasting change and impacting your organisational culture.
6. Realign what’s valued
As your business changes, so existing performance management and incentive structures will become outdated. Refreshing what the business measures and how it rewards its teams will ensure stronger alignment to your new business model.
Throughout this process, leaders need to remain objective and in control of positive messaging so that iterations are seen as positive improvements rather than failures of the initial change objectives. Be prepared for resistance among some sections of your workforce in particular, and be prepared to help make the change process a positive experience for all concerned.
For a strategic review of your business and its modernisation potential or for help along the journey, please get in touch with Melius.